Monthly Archives: May 2013

The News is Out!

The news is out!  My son’s family is expecting a new addition.  They’ve been waiting to tell his five year old daughter until mommy and baby were safely through the first trimester.  I think they thought it would be easy to hide but my granddaughter is very bright and they’d gotten to the point that it was not going to be hidden much longer.  So a little over a week ago they shared the news.

My son said it worked out so perfectly.  On Friday evening his daughter called a family meeting so they could discuss their plans for the weekend!  They do this all the time but I think it was the first time she called the meeting!  So the next morning daddy called a family meeting because they had big news to share.  She was so excited but a little doubtful at first.  She said, “Are you sure?  Oh yes, they said, we’ve gone to the doctor and it’s for sure.  They showed her the sonogram picture and let her hear the babies heartbeat they’d recorded.  Her eyes were big as saucers.  Then she said, “But mommies get really big tummies and your tummy isn’t really big!”  So daddy said show her your baby bump.  Then she knew, for sure, we’re having a baby.  She was five going on twenty five.  She sort of took over the meeting and started ticking off her mental list.  It went something like this:

1. We’re all going to have more responsibilities and we’ll all have to pitch in and help.

2. What are we going to name it?  She had some great suggestions but daddy nixed “Fred”.  He said, “We are not naming the baby after the turtle!”

3. She realized it worked out great that they’d just moved into a bigger house with an extra bedroom but where will the baby sleep?  She still sleeps with them so she said it’s going to be very crowded in our bed!  They told her at first the baby will sleep in a bassinet.  So they discussed what a bassinet is and that it would be beside the bed.  Then she had a wonderful five year old idea!  She said mommy and baby can sleep in my bed because I don’t ever use it, lol!

4. Then she thought about the fact that she’s going to be a big sister.  Wow! That’s wonderful news and she’ll be the best big sister ever.

It was about then that Daddy realized his daughter was totally focused on Bee with all the girly things to discuss.  He said, “I have some errands so I’ll leave you ladies to discuss all your plans”.  It was a wonderful, exciting day with many more to come.  Here’s a self portrait at about three months, flash in mirror and all.

Baby Bump

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You're Number 1 at MemoryMixer

Isn’t it great when the stars line up and everything falls into place?  This weekend I submitted an article to DigiScrappingDivas about the importance of providing excellent customer service.  You can read the entire article here.  It’s about businesses that fail to recognize their biggest asset, their customers.  Within hours I had the opportunity to witness the flip side, excellent customer service.  Here’s what happened.

I received a message on my Facebook page from a lady that had used my link  to purchase MemoryMixer v4 software and save $10.  She did everything right.  She had gotten the confirming email with the product key and was excited to download the software and get started.  But the download was not available.  That’s not the good part!  She contacted me and I tried to help her by suggesting a few things to try on her computer, sending some emails and reassuring her that we’ll get it figured out.  I’m not an employee of MemoryMixer so my powers are limited.  She also reached out on another Facebook page for fans of the software.  Thankfully this is a company that uses their page to reach out and support their customers.  Nicole, an employee at MemoryMixer, came to the rescue.  She identified the problem and resolved it right away.  In addition, I received a email reply from another helpful employee, Kristan.  I think this is extra-impressive since it’s a holiday weekend.  It’s a win/win/win!  Thank you MemoryMixer for providing excellent customer service!

If you would like to try MemoryMixer and save $10 instantly click the image below.

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